Toyota Motor Europe
Transforming the Way to Buy New Cars
UX/UI Design
This project involves the design of an innovative reservation flow for buying a new electric car.
AT A GLANCE
UX Researcher
UI Designer
Role on the project
Hotjar
Google analytics
Figma
Tools used
Analysis of insights
Recommendation
Low- to high-fidelity wireframe
Prototyping
Facilitating A/B testing
Key activities
IN DETAILS
🍭 The premise
Tasked with launching the bZ4X electric car model innovatively, the project aimed to revolutionize Toyota Motor Europe's previous online reservation concept. Insights from Hotjar and Google Analytics guided the redesign process.
🙏 The request
Redesign a more user-friendly online reservation flow, catering to both mobile and desktop users. The goal was to surpass previous reservation attempts and align with Toyota Motor Europe's vision for the bZ4X model.
🚧 The method
Analyzed client-provided insights to inform the low-fidelity wireframe.
Engaged in collaborative iterations with Toyota Motor Europe to develop mid- and high-fidelity wireframes.
Integrated Toyota Motor Europe's visual identity seamlessly into the design.
Generated prototypes for A/B testing, ensuring the optimized performance of the bZ4XReserve flow.
😃 The outcome
The final design, featuring 25+ frames for a 6-step flow, represented a significant leap forward in comparison to the previous reservation system. bZ4XReserve emerged as a user-centric, cross-platform solution, poised to elevate the pre-order experience for the new bZ4X electric vehicle model and drive success for Toyota Motor Europe.
